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Programme Director: National Lottery 4th Licence Competition

We are pleased to be recruiting this permanent role to be based in London with regular travel to Birmingham. 

National Lotteries
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Full time
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About the Gambling Commission 

Established under the Gambling Act 2005, the Gambling Commission (the Commission) is the regulator for commercial gambling and lotteries in Great Britain, including the UK National Lottery. 

Our key aim is to safeguard the public interest by keeping crime out, protecting children and vulnerable people, and ensuring that the gambling industry is run fairly and openly.  Subject to making sure the National Lottery is run with integrity and that players are protected, we also play a role in maximising returns from the National Lottery which are used to support good causes.  We run the competition for the licence to run the National Lottery.  The current licence, held by Camelot UK Lotteries Ltd, expires in 2023 and we are now entering the set up and design phase for the next Licence Competition. 

As a result, we are looking to recruit a full time Programme Director to work with the Executive Director for the Competition and the wider Commission to lead our work on the future of the National Lottery and the next licence competition.  The successful candidate will, ideally, have played a leading role in analogous projects such as opening up monopoly markets to competition or the sale, leasing, franchising, licensing or outsourcing of major public assets or infrastructure.  Applicants will have an established Project Management background with a proven record of project delivery in a policy environment.  They will also be adept at building relationships and driving delivery with multiple stakeholders across a large number of work streams.  The role requires a Project Director who works closely with the Executive Director and is accountable for end to end project delivery, providing the highest standards of project management expertise and strong leadership in line with project priorities.

This exciting, multi-faceted role with the Gambling Commission offers an exceptional opportunity to both drive strategy and policy and to play a key role in supporting the good causes of the future to benefit from the millions of pounds raised each week by National Lottery players.  To drive forward the delivery of a project of such scale and significance requires a candidate with exceptional project management expertise.   

Overview of the role

A lot has changed since the first National Lottery draw took place in 1994.  Even since the competition for the current National Lottery licence was designed around a decade ago, the rapid growth of technology alone means that the way that consumers want to play the lottery is changing all the time.  At the same time, this presents interesting opportunities to innovate in order to keep players interested in the National Lottery and, in turn, maximise returns to good causes.  

With the current licence, held by Camelot UK Lotteries Ltd, due to expire in 2023, we need to lay the foundations for a robust, competitive process to license the National Lottery of the future.  This phase of work will, critically, include key policy thinking to underpin the future process, including advice to our sponsor Government Department, (Department for Culture, Media and Sport) to support them to make critical decisions about the future of the National Lottery.  In this context, you will also support the Executive Director to develop the Commission’s approach to the next competition and lay key foundations for it. 

You will need to develop an understanding of the economic, commercial, social, political, technological and other factors which might influence the landscape in which the National Lottery operates.  .  You will use your excellent influencing and relationship management skills to engage a range of stakeholders (internally and externally) to ensure the development of relevant work packages in each phase of project design required to deliver the project’s objectives.  

Educated to at least degree level (or equivalent) in a relevant subject, your most recent experience will be at Project Director or senior management level where you will be accustomed to working at pace.  You will demonstrate highly effective leadership in a regulatory, economic or policy development environment.

With a strong economic and commercial awareness, you will, ideally, have achieved success in the sale, leasing, franchising, licensing or outsourcing of major public assets or infrastructure and you will have managed specialist skilled resources to deliver strategic outcomes.  A proven talent for leadership is essential as is the ability to embody and promote a highly effective collaborative approach to working with colleagues. As a prerequisite you will possess the confidence and credibility to direct the work of specialists within and outside the organisation and to present orally and in writing to Board level decision makers and to key external stakeholders.  It is important that you appreciate the wider context in which the Commission operates and can both anticipate and react rapidly and pragmatically to changing circumstances.

Key Responsibilities

You will be accountable for:

  • The development, coordination and delivery of the first phase of the Commission’s work on the next National Lottery licence competition (i.e. the key building blocks including in respect of underpinning strategy, policy and governance)
  • working with internal and external stakeholders at all levels, developing the evidence base to support the Commission’s advice to HMG on options for the future Lottery and competition, including developing ways to stimulate debate about the future of the National Lottery
  • heading  up the Project Office responsible for the delivery of the Competition
  • ensuring  that the project adheres to the highest standards of project management
  • ensuring  that all relevant project documentation is in place and maintained and drives the delivery of the project at all stages and levels
  • co-ordinating driving the delivery of the project holding all internal (and external) stakeholders to account for deliverables as per project plan, actions log etc
  • evaluating past and present issues and trends in the National Lottery and other relevant consumer markets, not limited to wider gambling markets
  • managing the budget for the competition, monitoring spend against targets and ensuring that outputs are delivered in accordance with contracts.
  • Working with project team, Exec, and others (i.e. Project Working Group, Project Liaison Board, Commission Board) and key stakeholders to ensure that realistic, clear targets are agreed.  
  • Communicating progress towards targets to staff and stakeholders internally and externally, both through written reports and updates and through verbal presentations and meetings. 
  • Identifying where action needs to be taken and motivating others to fulfil their responsibilities.
  • Overseeing the work of the Project Office to ensure compliance with appropriate standards (i.e. PRINCE2). 
  • Identifying risks within project plans, formulating contingencies where possible and working to minimise the potential negative impact of such risks.
  • working closely with colleagues focused on current National Lottery regulation,evaluating the effectiveness of key aspects of the existing National Lottery framework, with a view to injecting lessons learned into the future arrangements 
  • making use of lessons learned from previous National Lottery licence competitions and from analogous exercises involving high value public assets or infrastructure
  • leading and managing people; this will include direct management and development of a small number of colleagues, managing contractual relationships with key external suppliers and indirect management of a wide network of contributors to the programme.

As a leader within the organisation, the postholder will also share corporate responsibilities including the following: 

  • contributing to the success of the Commission’s wider programme of activity as a key team player;
  • developing improved strategies, practices, policies and procedures and embedding these into the culture and ways of working of the organisation;
  • contributing to the corporate leadership of the organisation, including by role modelling organisational values and behaviours, including agreed Leadership Standards (Ways of Working);
  • delivering within agreed budgets and timeframes, demonstrating value for money and consistently achieving business benefits;
  • initiating and developing links and partnerships with other regulators, regional and national bodies and other private/public/voluntary sector organisations as appropriate to achieve the Commission’s objectives more generally, not restricted to own programme;
  • key stakeholder management with a requirement to effectively communicate at all levels across the whole organisation and externally. 

 Skills, knowledge and experience

  • Leading multiple large, complex and technical projects through to a successful completion
  • Understanding and setting programme budgets - and ensuring they are stuck to
  • Coordinating and driving specialist and multi-disciplinary teams
  • Working delivery teams across multiple work streams to ensure deliverables and project objectives are clearly defined and are met
  • established Project Management background with a track record for successful delivery  
  • proven record of building relationships with stakeholders at all levels both within and outside the organisation.
  • Experience of working in policy and/or regulation
  • Experience of developing, executing and maintaining delivery plans, proactively providing status updates to designated      stakeholders
  • Skilled at using appropriate project documentation to drive delivery of projects and ability to take decisive and remedial action where required
  • Ability to highlight unforeseen changes in resource demand and delivery timescales to Executive Director in timely manner
  • Skilled at identifying risks and communicating mitigations to Executive Director and relevant governance groupings responsible for delivering the project (i.e. Project Working Group)
  • Leadership skills, including experience leading multi-disciplinary project teams
  • Excellent communication skills
  • Excellent report writing and presentation skills


  • Educated to degree level or equivalent in a relevant discipline e.g. Economics, Management
  • Certified project management qualifications (i.e. Prince 2, MSP)
  • Post graduate qualification e.g. MBA or Masters is desirable
  • High level of IT proficiency in the use of MS Office including Word, Outlook, Excel, PowerPoint      and Project
  • Experience in using Sharepoint would also be desirable.

Ways of Working

The Gambling Commission recruit against our Ways of Working as well as technical competencies for each role.  Our Ways of Working are:

  1. Show Respect
  2. Be outcome focussed
  3. Be visible
  4. Communicate well
  5. Reach for ways to improve
  6. Have fun

Security clearance policy – security screening

As an independent regulator, and particularly given the information to which Commission employees have access, it is important that the people we employ operate to the highest standards of honesty and integrity. This role will therefore require security screening and vetting as part of the recruitment process. 

Please look at our website: for further information on our organisation, this particular role and the competency framework which is applicable to all roles across the Commission.

This role closes on January 20th January 2018.

Interviews will be held 20th February 2018 in Birmingham.